Vanilla MasterCard gift card

jadeoakes

My partner bought me an £100 vanilla gift card as you’re supposed to be able to spend them where ever they expect MasterCard. I’ve tried online on 3 different places like, boohoo, riverisland and also Vivian Westwood site. I’ve put the details in as a card with the cvc as it says to do online and still won’t let me use it. I’ve tried using it in Asda In store. I’ve also registered the card and it says there’s still £100 credit left on. Anybody know why? It’s driving me mad 🙁

squiggles

Here is an old thread about others having troubles with this card. Is there a customer service number you could ring and ask where accepts them https://forums.moneysavingexpert.com/discussion/5767079/vanilla-mastercard-gift-card-advice-please

jadeoakes

I’ve rang and everything is closed and emailed with no reply after 4 days