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Now TV - no customer servce

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I've been charged unexpectedly for Now TV for some months
Their website has no way to contact them - all customer service has stopped due to the virus???
What can I do?

Comments

  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Put it in writing and post headed complaints .
  • Aylesbury_Duck
    Aylesbury_Duck Posts: 15,683 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Need a bit more information.  How have you been changed unexpectedly for some months?  Has someone used your card to set up an account?  Have you got an account and you're being charged double?  Have you cancelled yet they're still charging?
  • JReacher1
    JReacher1 Posts: 4,661 Forumite
    Part of the Furniture 1,000 Posts Name Dropper I've been Money Tipped!
    I assume you signed up for a pass and didn’t cancel it and it’s auto renewed. 
    Make sure you cancel it now by going to the “my passes” section.
     
    NOW TV won’t do anything as it’s not their fault. 
  • LABMAN
    LABMAN Posts: 1,659 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper
    edited 19 April 2020 at 12:37PM
    Cancel it online...it's simple to do.
This discussion has been closed.
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