Virgin Money Savings Products New Issues and Reduced Rates

drphila

As of around 2pm, some or all of Virgin Money Savings Products have new issues with, I presume, reduced rates (at least for the Regular Saver as noted in the Regular Savings thread)

A bit annoying because I was in the process of opening a regular saver, left my screen for a couple of minutes, got timed out and when I logged back in the rate had dropped

hansi

I received a letter from Virgin Money about my Regular Savings accounts maturing on 1st May and it being transferred to an Easy Access account. The original account was opened in a Virgin lounge and was not asvailable online. I checked my account today and there is nothing showing about this new account and all their lounges are closed due to the pandemic. I will ring them later, but has anyone else had this problem, and how do they access their money?

MDMD

See the last few pages in here - most people post the book with a letter or transaction form printed from their website to head office to
get the funds back.

https://forums.moneysavingexpert.com/discussion/6008798/virgin-money-regular-saver-thread#latest

there is an online version now but only paying 1.5%, other options are available from different providers, see the first few posts here 

https://forums.moneysavingexpert.com/discussion/6008798/virgin-money-regular-saver-thread