Store card protection (Oasis and Warehouse)

James_Renshaw

I have store cards for Oasis and Warehouse, both of which are provided by Ikano bank.

With Oasis and Warehouse falling into administration, and now looking for a buyer, I wanted to know what my rights are for orders on these cards. I'm reluctant to order from either of them now, but I know if one has a sale my wife will want to order. I'd also just use a debit card for protection, but using the store cards gives free delivery, and sometimes even extra discount.

Am I right in thinking I'll be protected through section 75, but only if the order is above £100? Or will a debit card be the only way to protect against ordering from these and not receiving the goods due to them completely going under?

Thanks in advance.

born_again

Which logo do they have on them? Visa, Mastercard?

PaulW922

You are *probably* better protected with a credit/store card that a debit card. 

James_Renshaw

Sorry for the late reply, it just has the Ikano Bank logo on the back of the card. It's not a Visa or Mastercard, or a typical credit card. Each one can only be used at that one store (Oasis or Warehouse).

born_again

Well according to the below link they do. 
But remember that S75 only covers items over £100 & under £30K. NOT order value. So it might be better for under £100 items to use a debit card and have the protection of Visa/Mastercard chargebacks. Unless Ikano Bank offer something in case you do not get the goods. You would need to contact them to check.

https://www.moneysavingexpert.com/shopping/section75-protect-your-purchases/

James_Renshaw

Thanks,
I will ask them and see what they say.