Praise to Barrie from Openreach, Scotland.

[Deleted User]

I can't praise Barrie from Openreach (Scotland) highly enough for his excellent service in managing to connect my landline (with the same telephone number) from outside today.  In the current very difficult climate, more than ever, I am grateful to have received such great communication and truly excellent service.  Thank you Barrie and thank you Openreach.

My ISP, Plusnet, was not certain what would be possible in the present situation regarding the landline, keeping telephone number from 'old' address and reconnecting Plusnet Broadband although they would do their best in the circumstances.  Barrie was able to assure me that everything was in order.  Top class service, thank you +++++.

Crimson

Jack_Cork

Well done Barrie 

snab

Well done Barrie. Have a look on openreach.co.uk and you might find a 'praise an engineer' link.
Then Barrie might get this message from you.

[Deleted User]

snab said:

Well done Barrie. Have a look on openreach.co.uk and you might find a 'praise an engineer' link.
Then Barrie might get this message from you.

Thanks for mentioning that snab.  I'll try to do it now.  Barrie was great and even asked if there was anything else I needed.  So pleased and praisefor great job and service well deserved.

Crimson

UPDATE:  19:15 hours - managed to find the link thanks to you snab, and so pleased I was able to do it.