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Praise to Barrie from Openreach, Scotland.

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I can't praise Barrie from Openreach (Scotland) highly enough for his excellent service in managing to connect my landline (with the same telephone number) from outside today.  In the current very difficult climate, more than ever, I am grateful to have received such great communication and truly excellent service.  Thank you Barrie and thank you Openreach.
My ISP, Plusnet, was not certain what would be possible in the present situation regarding the landline, keeping telephone number from 'old' address and reconnecting Plusnet Broadband although they would do their best in the circumstances.  Barrie was able to assure me that everything was in order.  Top class service, thank you +++++.
Crimson

Comments

  • Jack_Cork
    Jack_Cork Posts: 231 Forumite
    100 Posts First Anniversary Name Dropper
    Well done Barrie 
  • snab
    snab Posts: 32 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Well done Barrie. Have a look on openreach.co.uk and you might find a 'praise an engineer' link.
    Then Barrie might get this message from you.
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 18 April 2020 at 7:15PM
    snab said:
    Well done Barrie. Have a look on openreach.co.uk and you might find a 'praise an engineer' link.
    Then Barrie might get this message from you.
    Thanks for mentioning that snab.  I'll try to do it now.  Barrie was great and even asked if there was anything else I needed.  So pleased and praisefor great job and service well deserved.
    Crimson
    UPDATE:  19:15 hours - managed to find the link thanks to you snab, and so pleased I was able to do it.
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