IMPORTANT: Please make sure your posts do not contain any personally identifiable information (both your own and that of others). When uploading images, please take care that you have redacted all personal information including number plates, reference numbers and QR codes (which may reveal vehicle information when scanned).

Contractual parking charge appeal rejection - G24

Good morning, 

I wonder if anyone can help me. I appealed a contractual parking charge last week from parking company G24.  The charge was for overstaying 3 hours free parking by 22 minutes. 

I appealed as the NTK was sent 54 days after alleged incident and arrived at my address 58 days after. I was not issued with a parking notice on my windscreen at the time. 

Received appeal Rejection today the reason given was ‘Notice to Keeper has been issued within relevant timeframes outside of the Protection of Freedom Act’. 

Can anyone tell me what this means and do I have a case to take to the Independent Appeals Service?

Thanks very much. 
Tracy

Comments

  • D_P_Dance
    D_P_Dance Posts: 11,586 Forumite
    Part of the Furniture 10,000 Posts Name Dropper

    Have you read the Newbies at the top of the index page?  The fully explain  timelines.


    Nine times out of ten these tickets are scams, so consider complaining to your MP, it can cause the scammer extra costs and work, and has been known to get the charge cancelled.

    Parliament is well aware of the MO of these private parking companies, many of whom are former clampers, and on 15th March 2019 a Bill was enacted to curb the excesses of these shysters. Codes of Practice are being drawn up, an independent appeals service will be set up, and access to the DVLA's date base more rigorously policed, persistent offenders denied access to the DVLA database and unable to operate.

    Hopefully, when life gets back to normal, it will become impossible for those scammers who are left to continue their vile trade, but until this is done you should still complain to your MP, citing the new legislation.

    http://www.legislation.gov.uk/ukpga/2019/8/contents/enacted

    Just as the clampers were finally closed down, so hopefully will many of these Private Parking Companies.


    You never know how far you can go until you go too far.
  • Fruitcake
    Fruitcake Posts: 59,419 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 14 April 2020 at 9:25AM
    Did the scammers claim there was a NTD left on the car? This is called ghost ticketing. They put a NTD on the car, take a picture, then somehow it gets removed later by some unseen force.

    Check your working out. The date of the alleged event is day zero, so day one is the day after. I use a calendar and count off the days until I get to the posting/issue date, then add two working days. That is the date that counts.

    If they are not claiming a NTD was given then they are truly out of time, but it won't stop the scam machine from grinding on.
    They have seven months to obtain keeper data from the DVLA and can use it to request driver details. They may say that they believe the keeper was the driver, but unless you blab, they have no way of knowing.
    They have told you they are not relying on the PoFA, which they don't have to do, but they cannot hold the keeper liable in that instance, although it may take a judge to put an end to things.

    What happened when you complained to the landowner?

    Have you complained to your MP yet about this unregulated scam?

    Other than that you are in ignore mode unless you get real court papers in the next six years. Keep all correspondence safe until then, and inform the scammer's DPO if you move during that period.
    I married my cousin. I had to...
    I don't have a sister. :D
    All my screwdrivers are cordless.
    "You're Safety Is My Primary Concern Dear" - Laks
  • beamerguy
    beamerguy Posts: 17,587 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    G24 just like all parking companies will be losing £millions at the moment throughout the UK.  G24 will want to hang on to every £100 they can get.  Further appeals are pointless.

    When this progresses, they pass it to 100% pointless debt collectors who lie and to be ignored.
    Then a dodgy legal gets involved and that is the start of the problem for G24 because the dodgy legals add on a fake figures which the courts are spanking them for abuse of process.
    Given the virus problem, you are months away from anything happening, if it ever does.

    Where did this happen, a supermarket etc etc

    DO NOT SUPPORT PPC's AT ANY TIME and especially financing them throughout COVID-19

  • KeithP
    KeithP Posts: 41,229 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Tracy190 said:
    Received appeal Rejection today the reason given was ‘Notice to Keeper has been issued within relevant timeframes outside of the Protection of Freedom Act’. 

    Can anyone tell me what this means?
    I think that means that they realise they have sent the NtK too late to be able to use POFA to transfer the driver's liability to the keeper.

    If so, they are right. They had six months to get the keeper's details from the DVLA, and they can take as long as they like to ask the keeper for the name and address of the driver.

    Take great care to ensure you never divulge the driver's details.
  • Coupon-mad
    Coupon-mad Posts: 148,400 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 14 April 2020 at 7:34PM
    Just reply thanking them for confirming the keeper can;t be held liable as they failed to meet POFA deadines, and as the driver wil not be named, they must stop harassing the keeper and have no cause of action in law against that person.

    You'll know already from the NEWBIES thread that PPCs don't *have* to abide by the POFA deadlines but if they don't, then only the driver is potentially liable for the charge, not the keeper. 

    And you'll know already from the NEWBIES thread post #3 about 'POPLA and IAS',  not to try IAS.

    So, see you later, if G24 try a small claim, if you cannot get the Head office of the retailer (or the retail park managing agents of it's a multi-store site) to cancel the scam PCN.

    We never need G24 threads...sorry but we really don't, and nor do you!   

    Just read other G24 threads.  Everything is already answered a thousand times on this forum about G24.  They are all the same except at the moment more PPCs are likely to miss POFA deadlines so it just makes it even more important that people don't blab who was driving by writing some weak appeal.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Thanks for your help everyone.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 349.9K Banking & Borrowing
  • 252.7K Reduce Debt & Boost Income
  • 453K Spending & Discounts
  • 242.9K Work, Benefits & Business
  • 619.7K Mortgages, Homes & Bills
  • 176.4K Life & Family
  • 255.8K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.