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COVID19 Travel vouchers

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Jay321
Jay321 Posts: 1 Newbie
edited 19 May at 4:42PM in Coronavirus Board
If you accept travel vouchers in leiu of a flight refund, would these be invalid if an airline goes bust?

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  • Browntoa
    Browntoa Posts: 49,607 Forumite
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    I've moved this post to the correct part of the forum for you
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  • Westin
    Westin Posts: 6,326 Forumite
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    edited 12 April 2020 at 11:31AM
    My understanding, if an airline, then YES. You would then need to fall back to credit card s75 protection or travel insurance if your policy has the appropriate SAFI cover.

    If an ABTA travel firm or ATOL protected, there are certain limited protections set up to protect your funds if you accept a credit note. 

    [Board Guide - might be worth merging here
    https://forums.moneysavingexpert.com/discussion/6116632/why-are-travel-businesses-offering-credit-vouchers-instead-of-cash-refunds#latest]
  • Hi Jay.  From what I know about airlines going into admin there is no one answer to your query.   Seems to depend on lots of factors like who you booked it through, if they were ATOL protected, or if anyone else is willing to taking over?   Not a lot of help I am afraid.  Fingers crossed it won't come to that.   Others may know more about it but with the travel industry in such upheaval all round I don't think anybody knows anything for sure.  Good luck
  • louby40
    louby40 Posts: 1,605 Forumite
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    I also wondered this.
    And, does a £5k voucher mean you have to buy a £5k holiday or 2 smaller holidays say?
  • bradders1983
    bradders1983 Posts: 5,684 Forumite
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    louby40 said:
    I also wondered this.
    And, does a £5k voucher mean you have to buy a £5k holiday or 2 smaller holidays say?
    Obviously this will differ by company but the common sense approach would be that if you had a £5k credit and then spent £4.5k on a holiday, you still have £500 credit remaining.
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