Bamboo loans

asimmo77

Bamboo loans agreed in writing (twice) a loan deferment because of financial difficulties due to Covid. Thought they were great .... but they just took the loan payment from my guarantor!!!! Absolutely disgusting behaviour. 
Please be wary of this companies promises!!

poppy12345

With APR loans this high i wouldn't touch them anyway...

SnowTiger

asimmo77 said:

Bamboo loans agreed in writing (twice) a loan deferment because of financial difficulties due to Covid. Thought they were great .... but they just took the loan payment from my guarantor!!!! Absolutely disgusting behaviour. 
Please be wary of this companies promises!!

It's good you have this in writing.

Their website contains this: 

Temporary payment holiday

During these difficult and exceptional times, we are supporting our customers who are facing payment difficulties due to circumstances arising from the Coronavirus Pandemic. You might be having unexpected temporary difficulty in making your personal loan payments due to a loss of or reduction in your income (or income of other members of your household).

If this applies to you we may grant a payment holiday of up to three months. We may charge interest during the payment holiday. At the end of any agreed payment holiday, if you are still unable to resume payments because of payment difficulties at that time, please contact us right away. We will work with you to resolve these difficulties in advance of payments being missed.

In some cases, a reduced payment could be a better option if your expected loss is for a shorter period of time. If you have a guarantor loan we will not look to the guarantor for payment during a Coronavirus payment holiday.

Send a complaint to Bamboo from yourself and your guarantor: https://www.bambooloans.com/s/complaints/.