Vanquis bank asked for more proof of income?

kaiwan91

Around 45 days ago I applied for vanquis credit card online and I have been approved and my credit limit is £1000 card and pin arrived and then tried to activate the card but what I see, they ask me to call customer service to confirm my income then they need 3 month of bank statement and three payslips with my Driving Leinces I sent them by post after 4 days they rang me which is they need 3 payslips because I sent them 1 payslip because this is my first job in UK and working full time, and they send me text message ((Hi , I'm sorry you But we do require 3x original wage slips. If you are unable to provide these, we can accept an original employment letter on company headed paper. Thank you, Chloe.)) So i sent my P60 letter instead of 2 payslips, please if someone advice me dose P60 is working for this?? Because I only have this letter form my employer, and the letter wrote all my employer details like company register and address and reference which is confirm my income as well.
Thanks.

D3xt3r5L4b

You need to provide the documentation that have asked, not what you think is best

kaiwan91

D3xt3r5L4b said:

You need to provide the documentation that have asked, not what you think is best

Thanks for your reply but they asked for, employment letter on company headed paper. I sent them P60 which is all my employer and company details is on the letter do you think it's not enough for this case?

jjames1985

kaiwan91 said:

D3xt3r5L4b said:

You need to provide the documentation that have asked, not what you think is best

Thanks for your reply but they asked for, employment letter on company headed paper. I sent them P60 which is all my employer and company details is on the letter do you think it's not enough for this case?

is your p60 an original employment letter on company headed paper?

cymruchris

kaiwan91 said:

D3xt3r5L4b said:

You need to provide the documentation that have asked, not what you think is best

Thanks for your reply but they asked for, employment letter on company headed paper. I sent them P60 which is all my employer and company details is on the letter do you think it's not enough for this case?

They asked for a letter - you haven't sent it - so no - it is not enough. You have to send them what they ask for - not what you think they need. A p60 doesn't show you are currently employed - it's a historical document. A letter from your company to say 'Person X is currently employed by ABC limited' is very different. So expect a reply to say you've not sent them what they've asked for. 

D3xt3r5L4b

kaiwan91 said:

D3xt3r5L4b said:

You need to provide the documentation that have asked, not what you think is best

Thanks for your reply but they asked for, employment letter on company headed paper. I sent them P60 which is all my employer and company details is on the letter do you think it's not enough for this case?

Well no otherwise they would have asked “please send us a copy of your p60”. 

Are you sure you want a credit card and can use it sensibly if you can’t even follow the post-application instructions correctly!?

kaiwan91

jjames1985 said:

kaiwan91 said:

D3xt3r5L4b said:

You need to provide the documentation that have asked, not what you think is best

Thanks for your reply but they asked for, employment letter on company headed paper. I sent them P60 which is all my employer and company details is on the letter do you think it's not enough for this case?

is your p60 an original employment letter on company headed paper?

Yes it's original my employer sent to me by email as PDF format then I just printed then sent to vanquis bank but my employer told me this is good proof it's like what they asked for

kaiwan91

cymruchris said:

kaiwan91 said:

D3xt3r5L4b said:

You need to provide the documentation that have asked, not what you think is best

Thanks for your reply but they asked for, employment letter on company headed paper. I sent them P60 which is all my employer and company details is on the letter do you think it's not enough for this case?

They asked for a letter - you haven't sent it - so no - it is not enough. You have to send them what they ask for - not what you think they need. A p60 doesn't show you are currently employed - it's a historical document. A letter from your company to say 'Person X is currently employed by ABC limited' is very different. So expect a reply to say you've not sent them what they've asked for. 

Thanks for your reply, but if P60 is not enough can you please tell me what's the best letter for that because I'm not understand it, shall I tell my employer to write a letter that I'm working for him?

kaiwan91

D3xt3r5L4b said:

kaiwan91 said:

D3xt3r5L4b said:

You need to provide the documentation that have asked, not what you think is best

Thanks for your reply but they asked for, employment letter on company headed paper. I sent them P60 which is all my employer and company details is on the letter do you think it's not enough for this case?

Well no otherwise they would have asked “please send us a copy of your p60”. 

Are you sure you want a credit card and can use it sensibly if you can’t even follow the post-application instructions correctly!?

Yes I know credit card is not for long borrower I just want building up my credit file by using small amount and pay back on time every month.

born_again

Well unless someone from vanquis posts. We are all guessing.

cymruchris

kaiwan91 said:

cymruchris said:

kaiwan91 said:

D3xt3r5L4b said:

You need to provide the documentation that have asked, not what you think is best

Thanks for your reply but they asked for, employment letter on company headed paper. I sent them P60 which is all my employer and company details is on the letter do you think it's not enough for this case?

They asked for a letter - you haven't sent it - so no - it is not enough. You have to send them what they ask for - not what you think they need. A p60 doesn't show you are currently employed - it's a historical document. A letter from your company to say 'Person X is currently employed by ABC limited' is very different. So expect a reply to say you've not sent them what they've asked for. 

Thanks for your reply, but if P60 is not enough can you please tell me what's the best letter for that because I'm not understand it, shall I tell my employer to write a letter that I'm working for him?

Headed paper:

Date:

To whom it may concern

Mr or Mrs XYZ is currently employed by ABC company Ltd on a permanent contract, and was appointed on the 1st of March 2020. If you'd like further clarification, please don't hesitate to contact me on 01234567890.

Yours  faithfully

Mr or Mrs Important HR Person