We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Natwest say they cannot find my closed account

Options
2»

Comments

  • And a Mutual Society employee confirming both the above. :)
    I work in Data Protection and spend my days dealing with CMC's. Only here trying to help!!
  • -taff
    -taff Posts: 15,340 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    And if it is to do with PPI, you are way too late to make a complaint.
    Non me fac calcitrare tuum culi
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    edited 9 April 2020 at 12:18PM
    Kevindurant said:they are claiming they can find no record of me having an account. How do I find my account when I have zero paperwork. 
    Its in regards to PPI.
    You do realise that the deadline for  final PPI complaints was  last August?

     Even if the Bank were to find your account from a quarter century ago and you had comprehensive PPI records from  your own archive, you are time-barred from complaint. 

    With no documentary evidence of your own and the Bank having long since deleted their records in line with Data Protection you really are wasting your time....
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.8K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.