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Company stating they will only refund a roll over credit note for future trips
niallcush1
Posts: 1 Newbie
I'm a student who booked onto a university ski trip through a travel company named Wasteland Ski and due to the coronavirus pandemic obviously the trip was cancelled. Since cancelling, the company have refunded us anything we paid on top of the £499 booking fee but are insisting on only refunding the £499 as a credit not for future trips. If possible, how do i go about claiming my money back instead of as a credit note.
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Comments
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Contact them and say you want a cash refund in the same way as you paidI am not a cat (But my friend is)0
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Legal action through the small claims process. Be warned: it will take months.0
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Can you clarify the £499 charge. Is it definitely a "booking fee"? Seems an extraordinary large for a booking fee.0
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