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Will Natwest honour their £175 switching offer?

Hi all
I switched my current account to Natwest recently, and my switch completed a few weeks BEFORE they announced they were withdrawing the switch incentive with immediate affect due to the Coronavirus outbreak. I've tried to message them to ask if they'll still honour it for switches completed before the withdrawal, but nobody's getting back to me. There's also nothing on this site or online anywhere about it - not even NatWest's own website. Does anyone know if they'll honour the offer?!

Comments

  • Ed-1
    Ed-1 Posts: 4,002 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    silvesa_ said:
    Hi all
    I switched my current account to Natwest recently, and my switch completed a few weeks BEFORE they announced they were withdrawing the switch incentive with immediate affect due to the Coronavirus outbreak. I've tried to message them to ask if they'll still honour it for switches completed before the withdrawal, but nobody's getting back to me. There's also nothing on this site or online anywhere about it - not even NatWest's own website. Does anyone know if they'll honour the offer?!
    They'll honour the offer for successful applications made up to and including 19th March.
  • TOP_CAT
    TOP_CAT Posts: 583 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Someone in another natwest £175 thread mentioned that the £1500 "may need" to be deposited after the switch was complete otherwise natwest may not pay out as this happened to them during another switch .
    I deposited £1500  beforehand so will deposit  another £1500 again now the switch is complete just for peace of mind although im not certain its needed for the Select account .
  • hoc
    hoc Posts: 596 Forumite
    Tenth Anniversary 500 Posts Name Dropper Photogenic
    I called the other day when lines weren't busy and was reassured that it would be honoured provided the switch request was made while the promotion was active. The switch completion and £1500 payment deadlines remain as outlined in the T & C, these did not have to be met before the offer was pulled.
  • TOP_CAT
    TOP_CAT Posts: 583 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    edited 12 April 2020 at 1:15PM
    Its not the bank honouring the switch that is the greatest risk ...its the punter not double checking you meet the terms and conds of the offer .
    Does anyone have a link to the terms and conds of the offer ?
    Or know if they are still available online .
  • eskbanker
    eskbanker Posts: 38,850 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    TOP_CAT said:
    Its not the bank honouring the switch that is the greatest risk ...its the punter not double checking you meet the terms and conds of the offer .
    Does anyone have a link to the terms and conds of the offer ?
    Or know if they are still available online .
    https://personal.natwest.com/content/dam/natwest/personal/current-accounts/documents/nw-switch-offer-terms-and-conditions-feb-2020.pdf
  • TOP_CAT
    TOP_CAT Posts: 583 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Thanks for taking the time to link that .
    Will go over it tonight as I may upgrade from select to reward .
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