We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
The MSE Forum Team would like to wish you all a Merry Christmas. However, we know this time of year can be difficult for some. If you're struggling during the festive period, here's a list of organisations that might be able to help
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Has MSE helped you to save or reclaim money this year? Share your 2025 MoneySaving success stories!
Positive balance on Debenhams Credit Card
dogbytes
Posts: 3 Newbie
in Credit cards
After cancelling flights, I recently had a large refund credited to my Debenhams Mastercard, leaving me with a positive balance of over £1200. I called the Debenhams credit card line, and asked for my positive balance to be credited to my bank account. They processed my request, but said it will take about 10 days for it to go through.
I saw on the news yesterday that Debenhams have gone into administration.
In their terms I see their structure is as follows: "The retailer, Debenhams Retail Ltd, acts solely as a credit broker and only provides credit products from NewDay Ltd and is authorised and regulated by the Financial Conduct Authority with number 692718"
What level of protection, if any, do I have if the company folds before I get my money back from them ?
I saw on the news yesterday that Debenhams have gone into administration.
In their terms I see their structure is as follows: "The retailer, Debenhams Retail Ltd, acts solely as a credit broker and only provides credit products from NewDay Ltd and is authorised and regulated by the Financial Conduct Authority with number 692718"
What level of protection, if any, do I have if the company folds before I get my money back from them ?
0
Comments
-
The same as before. The card is operated by NewDay, not Debenhams so your money is safe.2
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 352.9K Banking & Borrowing
- 253.9K Reduce Debt & Boost Income
- 454.7K Spending & Discounts
- 246K Work, Benefits & Business
- 602.1K Mortgages, Homes & Bills
- 177.8K Life & Family
- 259.9K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards