Looking4Parking

tallhinnie

I booked my parking with Looking4Parking and whilst I appreciate I opted for a non-flexi booking (if I had changed my mind & needed to cancel, I was accepting of these terms). Now, however, due to the strict Government restrictions I cannot fulfil my booking (i.e flights have been cancelled) and require a refund as the carpark is currently unmanned and not operating as usual. Where do I stand, as if the Government hadn't have banned all travel I would have been utilising the car park. It appears that Looking4Parking is in a 'win win' situation over the Corona-Crisis and isn't even offering to transfer the booking to a later date. They are not courteous enough to respond to email enquiries other than the automated standard email response, they are also conveniently 'uncontactable by telephone'. Whilst I appreciate it isn't Looking4Parking's fault, it's not my fault either. I cannot be the only person in this situation. I will never use Looking4Parking again, their response on their website to Covid-19 non-flex bookings is unsympathetic and immoral. Can anybody advise a way forward?

Aylesbury_Duck

If the car park is closed, you are entitled to a refund.  You'll just have to wait until their office is open to get it.

savermseman

tallhinnie said:

I booked my parking with Looking4Parking and whilst I appreciate I opted for a non-flexi booking (if I had changed my mind & needed to cancel, I was accepting of these terms). Now, however, due to the strict Government restrictions I cannot fulfil my booking (i.e flights have been cancelled) and require a refund as the carpark is currently unmanned and not operating as usual. Where do I stand, as if the Government hadn't have banned all travel I would have been utilising the car park. It appears that Looking4Parking is in a 'win win' situation over the Corona-Crisis and isn't even offering to transfer the booking to a later date. They are not courteous enough to respond to email enquiries other than the automated standard email response, they are also conveniently 'uncontactable by telephone'. Whilst I appreciate it isn't Looking4Parking's fault, it's not my fault either. I cannot be the only person in this situation. I will never use Looking4Parking again, their response on their website to Covid-19 non-flex bookings is unsympathetic and immoral. Can anybody advise a way forward?

Yes I got the standard reply to my non flex booking also, saying no refund or no allowance to transfer to another date. They just said I may be able to claim on insurance.. Terrible company. Looking 4 parking . Never use again

Alan_Bowen

It is really bizarre, Companies House shows that the business is owned by Manchester Airport itself, why they are creating customers this way I do not understand, other than they lost half a million in the last accounts and maybe trying to show a profit this year.

Aylesbury_Duck

Alan_Bowen said:

It is really bizarre, Companies House shows that the business is owned by Manchester Airport itself, why they are creating customers this way I do not understand, other than they lost half a million in the last accounts and maybe trying to show a profit this year.

Probably because they know people will scrape the internet barrel to save a few quid on parking.  They may as well try and grab some of that market share.  Any company that sticks a 4 in place of 'for' doesn't get my custom...