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Universal Credit phone number not working?

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I applied for Universal Credit on Friday I am trying to call them on 0800 328 5644 to book my appointment but it just beeps a few times and then disconnects. 

Is anyone else having issues? I'm not sure what to do

Comments

  • calcotti
    calcotti Posts: 15,696 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    https://www.understandinguniversalcredit.gov.uk/coronavirus/
    We are aware that the appointment booking line is exceptionally busy, therefore your local jobcentre will call you if they’ve seen you’ve applied online but haven’t been able to get through to get an appointment yet. They will use your online journal to let you know they’ll be calling, and will contact you as soon as they can.
    You should continue to try and book a new claim interview until you have been contacted.
    Universal Credit users are experiencing extended waiting times for GOV.UK Verify. We appreciate how frustrating this is and we are working to improve the situation as quickly as possible.


    Information I post is for England unless otherwise stated. Some rules may be different in other parts of UK.
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