HP car faulty

Mryo25

Hi,
I took out a second hand Astra GTC on HP From a local dealer, I've had it 6 weeks and now it is losing coolant, I first noticed it a few days ago and topped it up and didn't think nothing of it until last night when I went to go out and the car alerted me to top up the coolant again. What should I do? 

Should I call the dealer personally? Should I ring the finance company? Or should I take it to a garage myself because it came with 6 months warranty? 

Thanks.

facade

Call/email the dealer. They have to have a chance to fix it. If you take it somewhere yourself, they won't pay, and then won't look at it as someone else has been messing and possibly caused the problem, or made it worse.

Probably the dealer is shut, but will send you somewhere to get it looked at.

Otherwise, read the warranty very very carefully. You may be able to take it somewhere yourself, but it has to be a fault covered by the warranty, very few things are.

AdrianC

You had it six weeks before it started using coolant. The supplier could claim that is proof that the fault wasn't present at the time of sale.

Do you know where the coolant's going? If the loss is due to the rad having been pierced by a stone thrown up by other traffic, then the supplier is not responsible.

What age is it? If the loss is simply due to wear and tear and age, then the supplier is not responsible.

custardy

While you are at it in this dry weather. Make sure its dry underneath when you park and check in the morning.
See if its leaking or getting burnt in the engine.

Ectophile

Also look under the oil filler cap to see if the coolant has ended up in the oil.

AdrianC

Other thread - https://forums.moneysavingexpert.com/discussion/6126102/coolant-loss

One thing's for sure... If you want the faintest hope of any comeback on the supplier, STOP DRIVING IT. They are never going to be responsible for damage arising from continuing to drive with coolant loss. That damage arising could totally wreck the engine.

Theseconddeebo

I'd contact the selling dealership and advise them of the problem. They will no doubt request the car is brought to them for investigation.