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BA Refund - YESSSS

[Deleted User]
[Deleted User] Posts: 0 Newbie
First Post
edited 19 May at 4:41PM in Coronavirus Board
Checked my VISA account this morning and amazed to see a full refund for our flights and hotel, departing to Athens at the end of April. BA had told us the flights were cancelled but we expected a massive delay in receiving anything and even then only vouchers to be offered. Hope many of you waiting and hoping for a cash refund have  a similar surprise.
Just need TUI to similarly step up ASAP

Comments

  • b1gr3d
    b1gr3d Posts: 1 Newbie
    First Post
    BA are not making it possible for me to claim a refund. The number I call is a recording saying go online. When I go online it says to call them. The website allows for rebooking of the flights only.
    Any suggestions for a way around this? My flight was scheduled for April 23rd and was cancelled 3 weeks ago. I have heard nothing from them since then.
  • Caz3121
    Caz3121 Posts: 15,843 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    what number are you using? Last week I held for 40 mins then refund dealt with promptly.
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