Closed bank account due a refund

rainbow143

Hi - I recently switched my Santander bank account to Natwest.  The switch is going fine, but I am due a refund from a holiday company - I paid with my Debit Card from Santander.  I realise that account is now closed - what will happen to my refund?  Will it go directly to my new Natwest account?  Thanks in anticipation of any replies.

Tildaplum

for 2 years all payments to old account will be redirected to new account

eskbanker

Tildaplum said:

for 2 years all payments to old account will be redirected to new account

CASS redirection continues beyond the initial three year period until there's a 13 month window within which no redirections occur....

badger09

I know CASS automatically redirects payments made into a switched account but didn't appreciate it would also redirect payments made to a debit card linked to the switched account. I had assumed such payments would bounce back to the payer. Can someone point me to the source of this?

born_again

badger09 said:

I know CASS automatically redirects payments made into a switched account but didn't appreciate it would also redirect payments made to a debit card linked to the switched account. I had assumed such payments would bounce back to the payer. Can someone point me to the source of this?

Can't find a source for this. But know that it has done this since it 1st started. As some people get quite upset when a payment comes through on the old closed account and get passed to the new one.
Then get told you have to query it with the old bank.