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Facetime wont answer calls

donnajunkie
donnajunkie Posts: 32,412 Forumite
Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
on facetime we have found we can make calls ok but when someone calls us the green answer but is not responsive. What could be wrong? What can we do?

Comments

  • debitcardmayhem
    debitcardmayhem Posts: 13,703 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Call them back is the simple answer, are you talking iphone(version) or ipad(version) or any other iDontHaveaClueMC
    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed 5.07 + Octopus Intelligent Flux leccy

    CEC Email energyclub@moneysavingexpert.com
  • donnajunkie
    donnajunkie Posts: 32,412 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Call them back is the simple answer, are you talking iphone(version) or ipad(version) or any other iDontHaveaClueMC
    Ipad, it would be nice to just sort the problem out.
  • debitcardmayhem
    debitcardmayhem Posts: 13,703 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 2 April 2020 at 11:11PM
    Call them back is the simple answer, are you talking iphone(version) or ipad(version) or any other iDontHaveaClueMC
    Ipad, it would be nice to just sort the problem out.

    Not sure , can't check at this time it's a bit late to call someone on mine and get them to call me too. Not seen this effect on mine, but it is running iPados or iOS?
    Also it is wifi only or wifi+cellular ?
    Perhaps it my be worth deleting it and re-installing, but I am not a great fan of apple kit so perhaps someone else may come along who knows more than my SFA+0.5

    EDIT found this from a while back https://discussions.apple.com/thread/250045619

    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed 5.07 + Octopus Intelligent Flux leccy

    CEC Email energyclub@moneysavingexpert.com
  • donnajunkie
    donnajunkie Posts: 32,412 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Call them back is the simple answer, are you talking iphone(version) or ipad(version) or any other iDontHaveaClueMC
    Ipad, it would be nice to just sort the problem out.

    Not sure , can't check at this time it's a bit late to call someone on mine and get them to call me too. Not seen this effect on mine, but it is running iPados or iOS?
    Also it is wifi only or wifi+cellular ?
    Perhaps it my be worth deleting it and re-installing, but I am not a great fan of apple kit so perhaps someone else may come along who knows more than my SFA+0.5

    EDIT found this from a while back https://discussions.apple.com/thread/250045619

    Ipad mini 2, ios 12.4.6 I think. Wifi only. We havent really used facetime much but recently my dad has been using it to video call my aunty. Calling her works but when she calls us the green answering button is unresponsive and as a result it just keeps ringing.
This discussion has been closed.
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