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Miss Sold Airtime Contract
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cman79
Posts: 1 Newbie
in Phones & TV
Hi, I bought a phone in December under the illusion I was buying just the phone, not airtime, this was told to me but the representative. Turns out that wasn’t the case, and I’m facing being £195 out of pocket because of this. I have complained to 02, but they have upheld their side, waiting to hear from the Ombudsman. Any help at all?
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And it took you three months to notice?You should have had some paperwork at the time that told you what you were agreeing to, T&Cs or similar. What do they say?0
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