Account blocked

1234nathan
1234nathan Posts: 2 Newbie
First Post
in Credit cards
I am currently in south Africa on vacation. I withdraw some cash from the ATM and now they blocked my account. I called them a few times and they said I have to come in personally sort the problem. I told them that I am not in the country and I urgently need my card to work. They still said they cannot help me on the phone. Very frustrating especially on vacation and I and 72 years old. My hearing is not good either 
 Does anyone have any suggestions
 
 

Comments

  • D3xt3r5L4b
    D3xt3r5L4b Posts: 1,852 Forumite
    1,000 Posts Fourth Anniversary Name Dropper
    Do you have an alternative or backup card?
  • born_again
    born_again Posts: 19,665 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    How are you managing with the lockdown?
    Life in the slow lane
  • Robin9
    Robin9 Posts: 12,678 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    On holiday alone - with family or friends - can you borrow from them.?
    Never pay on an estimated bill. Always read and understand your bill
  • elsien
    elsien Posts: 35,554 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Get a friend or family member to send you money via a money transfer service? 
    All shall be well, and all shall be well, and all manner of things shall be well.

    Pedant alert - it's could have, not could of.
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    Ninth Anniversary 1,000 Posts Name Dropper
    Seeing as South Africa has one of the most draconian regimes for preventing spread of corona virus I think getting cash out of an ATM is the least of your worries!
  • born_again
    born_again Posts: 19,665 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    camelot1971 said:
    Seeing as South Africa has one of the most draconian regimes for preventing spread of corona virus I think getting cash out of an ATM is the least of your worries!
    As well as schools being closed.
    Life in the slow lane
  • brianposter
    brianposter Posts: 1,473 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 3 April 2020 at 8:37AM
    Does the bank know anything about you that someone could not discover from your card and easily available information ?
    Are you known in the bank ?
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