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cancelled show

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07dave07
07dave07 Posts: 3 Newbie
First Post
in Consumer rights
can i get a refund on cancelled show tickets      ATG only offering credit for another show

Comments

  • Aylesbury_Duck
    Aylesbury_Duck Posts: 15,714 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    07dave07 said:
    can i get a refund on cancelled show tickets      ATG only offering credit for another show
    Assuming it's them who have cancelled, then yes.
  • 07dave07
    07dave07 Posts: 3 Newbie
    First Post
    yes cancelled due to covid 19 lockdown 
  • silverfairy
    silverfairy Posts: 2,124 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    The credit voucher seems to be what they are automatically doing . hoping people will accept it.This is a reply to someone  asking for a refund instead of a voucher from their ATG facebook page.

    We are happy to refund your tickets, Please phone our After Sales Careline on 0333 009 6690
  • 07dave07
    07dave07 Posts: 3 Newbie
    First Post
    just a up date  after receiving an answer form silverfairy i have called the customer service 0333 009 6690   they will process a refund but it can take upto 28 days     thanks 😊 
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