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Storage facilities

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my personal belongings have been in storage whilst I am home hunting. The company following government guidelines have stopped access to the units for the time being. Are they still able to charge the monthly fee with no staff being there and no access? Thank you 

Comments

  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Presume the charge is for Storage and will depend upon your contract .
  • Fosterdog
    Fosterdog Posts: 4,948 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    As above, the fee is for them safely storing your items not for having staff there nor allowing you access. I would assume that even with no staff on site there will be a contact email that is being checked so you could always get in touch with them if needed. Do you actually need to access the site or are you just looking for a way to get a discount or to get out of paying?
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