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yahoo.com forgotten password with no back up email or tel no

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Please please please can someone help my daughter.  She changed her password 2 weeks ago for her yahoo.com account and can't log in.  When she taps in her mobile number it sends her a recovery code then brings up her other 2 emails BUT not the one she needs to get into...it's like it has just disappeared.  She soo needs to get into this email but its only retrieving her other 2.  I can't get across how desperate she is as she doesn't go out and runs a small business and has this email connected to this.  As I say it's like it has disappeared.....
Any help would be appreciated a lot
Thank you 

Comments

  • dan958
    dan958 Posts: 770 Forumite
    Seventh Anniversary 500 Posts Name Dropper
    Contact Yahoo support. 
  • cathy36
    cathy36 Posts: 270 Forumite
    Part of the Furniture 100 Posts Combo Breaker I've been Money Tipped!
    dan958 said:
    Contact Yahoo support. 
    I have this morning, they said they have sorted it BUT wanted payment of £49.99 to help me get into it. I cant afford that especially at the moment. :'( 
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Are you sure that's Yahoo ??
    Can she get in via web mail ?
    Browser usually keeps passwords for sites .
    Firefox  > Tools > Options > Privacy and Security > Passwords/ Logins
    Go to site and click see password . Other browsers google how to .
  • debitcardmayhem
    debitcardmayhem Posts: 12,652 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    https://uk.help.yahoo.com/kb/account is yahoo's uk help page

    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy
  • RumRat
    RumRat Posts: 4,991 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    cathy36 said:
    dan958 said:
    Contact Yahoo support. 
    I have this morning, they said they have sorted it BUT wanted payment of £49.99 to help me get into it. I cant afford that especially at the moment. :'( 
    Really!? Make sure it was the genuine Yahoo help line......I've never heard of any of the major email suppliers charging to sort out snags....
    Drinking Rum before 10am makes you
    A PIRATE
    Not an Alcoholic...!
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