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Fibre broadband for dummies

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  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Wifi ?? this fault
  • DoaM
    DoaM Posts: 11,863 Forumite
    10,000 Posts Fifth Anniversary Name Dropper Photogenic
    Obvious question time ... you do have a dial tone when you pick up the handset? (Broadband can work to some degree even when voice comms have failed completely).
  • bouicca21
    bouicca21 Posts: 6,720 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    The (non corded) handset is silent when picked up, I think it has always been so. When the  green ‘connect’ button is pressed there is a dial tone.   I have had no problem with landline calls - I have rarely used the landline in the past but I’m using it now as no broadband makes it difficult to use the mobile. (Terrible réception inside my flat so have always used WhatsApp or WiFi call.)

    JJEgan, it’s not the WiFi as such, as even TalkTalk acknowledge the connection is dropping.




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