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Re-new a N.S.& I Guaranteed Growth Bond?

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  • TUVOK
    TUVOK Posts: 538 Forumite
    Seventh Anniversary 100 Posts Name Dropper
    When I logged onto the NS&I website to register maturity instructions for my Guaranteed Growth Bond, I was surprised to see that one of my security questions was different from the one I set up three years ago.  Instead of asking where my first job was, I was asked who my first boss was.  As my answer was rejected, I've had to apply for a new password which is going to be sent by post. 
    Has anyone else had this problem with security questions?  It's not something I've come across in a lifetime of saving and investing.
    I had exactly the same problem about 10 days ago.
    I complained to N.S.& I, received a phone call to discuss it, but no real explanation for why it happened.
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