A fair CoP, anyone?

polymaff

This is experience of Confirmation of Payee with Halifax, but may soon spread to others. I've been setting up payments to new accounts with banks and BSes that I already have accounts with. The banks and BSes didn't ask me what the name of the new account was to be - they just use the name used for other accounts I have with them - my name.

Halifax is having none of this, however.  I've tried using the name used by the relevant bank or BS; I've tried my name as the Halifax uses it; I've tried just my first and surname; I've tried my full name; I've tried all valid perms of my initials followed by my surname; I've tried an initialised first name only; I've tried an initalised middle name only; I've used the name that Halifax is already used to me using when making payment from the Halifax to other accounts with the relevant bank/BS.

The result is always the same - that Halifax cannot confirm the payee - with the implication that I continue at my own risk.

Anyone else getting CoP to work?  Is it just that the Halifax is the only institution attempting to use CoP so their enquiries never get an answer?

Over to you to supply Cop-out jokes...

jonesMUFCforever

Why worry if the accounts are in your own name?
Now if you input the sort code or account number incorrectly then it will be tough - otherwise send a £1 test payment - only make sure you have a positive match if sending money to a 3rd party.

Chino

polymaff said:

The result is always the same - that Halifax cannot confirm the payee - with the implication that I continue at my own risk.

So what's the problem with this? As you know that the account details you're using are correct, there is no risk to you.

When I started to read your post I assumed you were going to say that, as Halifax could not confirm the name of the payee, it would not allow you to make the payment.

Eco_Miser

Chino said:

polymaff said:

The result is always the same - that Halifax cannot confirm the payee - with the implication that I continue at my own risk.

So what's the problem with this? As you know that the account details you're using are correct, there is no risk to you.

When I started to read your post I assumed you were going to say that, as Halifax could not confirm the name of the payee, it would not allow you to make the payment.

The problem is that you are not absolutely sure that you haven't typo'd the account details, and you get a warning message.  Yes, you then triple check the details and go ahead with the transaction, but it wastes time and causes worry.

mgdavid

Causes worry?

With respect this sounds like snowflake nonsense; threat of dying from Coronavirus might cause worry

Perspective and proportionality needed methinks

You type, you read back and check. You tick the Save Details box

You press enter. Simple, and it's stored for good so you only need to do it once.

Eco_Miser

Snowflake nonsense it may be, but I worry every time I set up a new payee. getting warnings popping up will make the worry worse. Eyesight failing, making stupid mistakes, I worry about making tyops.   Not a big worry, but a worry nevertheless.

RG2015

I am with you @polymaff but fortunately I am not with the Halifax.

What is the point of having this system if there is no match at all for your account name.

colsten

The Halifax name matching needs more work but a nice new feature is that they are now telling you if you use a non-existent account number or sort code. 

General_Grant

mgdavid said:

Causes worry?

With respect this sounds like snowflake nonsense; threat of dying from Coronavirus might cause worry

Perspective and proportionality needed methinks

You type, you read back and check. You tick the Save Details box

You press enter. Simple, and it's stored for good so you only need to do it once.

It was some years ago but details I had entered for transfers were changed by a member of the institution's staff (who they later told me was no longer with them, presumably this was not their only mistake). 

Fortunately it was simply changing the designation of the account, not sort code or account number, and it was one of my own external accounts but it meant the account which was meant to receive the funds didn't and the one it went to was one where it could have been a problem in being limited to how much one could pay in each month.

hermante

When setting up payments to my own accounts I don't want my own name to be displayed. Otherwise I would have 20 payees with all the same name which makes everything confusing.

colsten

General_Grant said:

Fortunately it was simply changing the designation of the account, not sort code or account number, and it was one of my own external accounts but it meant the account which was meant to receive the funds didn't and the one it went to was one where it could have been a problem in being limited to how much one could pay in each month.

How can your money have gone into a wrong account if sort code and account number were correct? What is a designation of an account, and which bank gives you several accounts with the same sort code and account number but with different account names?