Warning: Tesco Mobiles
Ed_Zep
Posts: 340 Forumite
I made the mistake of buying a Tesco mobile from their website. Seemed like a good deal but it broke in a week. Samsung's fault not Tesco's.
After several phone calls they sent the envelope for me to return it.
2 weeks on, no refund.
I spent over an hour on the phone being passed from department to department to people being very polite but unable to help, even though I had a reference number, customer number and order number.
Finally I spoke to someone who's going to look into it and get back to me (hopefully).
They're a shoddy outfit to be honest and from what I've read about Tesco's itself, quite an evil empire.
I won't be spending any more money there.
Ed.
After several phone calls they sent the envelope for me to return it.
2 weeks on, no refund.
I spent over an hour on the phone being passed from department to department to people being very polite but unable to help, even though I had a reference number, customer number and order number.
Finally I spoke to someone who's going to look into it and get back to me (hopefully).
They're a shoddy outfit to be honest and from what I've read about Tesco's itself, quite an evil empire.
I won't be spending any more money there.
Ed.
0
Comments
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Surely if it's faulty in the first week it could just be replaced or refunded?
As far as a fault goes, thats not Tesco so who are you calling - Tesco to sort it or have they just passed you onto Samsung???:rotfl: It's better to live 1 year as a tiger than a lifetime as a worm...but then, whoever heard of a wormskin rug!!!:rotfl:0
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