Terminated rental contract before lockdown - agent saying I may need to continue

[Deleted User]

rr88 said:

greatcrested said:

Move out on or before the date your notice expires.

Make sure you return the keys.

Write immediately requesting the return of your deposit.

If it is witheld on grounds of rent (ie they claim your tenancy continues) immediately make a claim for arbitartion by the deposit scheme (deposit IS protected in a schem,yes?).

Simple.

It is meant to be protected, but I don't recall receiving any emails about it so will look into it! It really wouldn't surprise me if they just hadn't bothered to protect it, much like every other letting agent I've had

Then they will be liable for a penalty of 1-3 times the deposit and the return of the deposit.
Not only must they protect it but they must issue you with to prescribed information within 30 days of the receipt of the deposit.
Ask for evidence that the deposit is protected. 

Comms69

brett19852010 said:

rr88 said:

greatcrested said:

Move out on or before the date your notice expires.

Make sure you return the keys.

Write immediately requesting the return of your deposit.

If it is witheld on grounds of rent (ie they claim your tenancy continues) immediately make a claim for arbitartion by the deposit scheme (deposit IS protected in a schem,yes?).

Simple.

It is meant to be protected, but I don't recall receiving any emails about it so will look into it! It really wouldn't surprise me if they just hadn't bothered to protect it, much like every other letting agent I've had

Then they will be liable for a penalty of 1-3 times the deposit and the return of the deposit.
Not only must they protect it but they must issue you with to prescribed information within 30 days of the receipt of the deposit.
Ask for evidence that the deposit is protected. 

To be fair the LL is primarily responsible. The agents can be co-respondents in a claim, but realistically it's the landlord's role.