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Looks like this company has had a possible security breach.  You are unable to make manual payments to your card - you can only do a bank transfer.  They say they will not hold it against you if you make a Bank transfer which takes 3-5 days and it takes you over your payment due date... I would screenshot the conversation as evidence of that statement. 

Bit of a headache for anyone who pays off in full but does not know how much the full payment is.  Direct Debits are still being taken.

Hope this is of some help to people.
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