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Ticket Master refunds

Derbymeebo Posts: 1 Newbie

26 March 2020 at 11:09AM in Theatre, concert & events tickets

Bought show tickets via ticket master circa 11 montbs ago ( total value £300) on Santander Credit card

3 months ago Closed (Santander) credit card for unrelated reasons

Show cancelled due to Covid 19

At first ticket master refused to acknowledge cancellation - "waiting for new date"

Cancellation confirmed by venue

Now Ticket master will not refund because credit card closed and they cant be sure money is going to right person!

Nb - current account is with Santander and has been for circa 20 years!

Any advice would be appreciated

This discussion has been closed.

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