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Remote Access
Terrysdelight
Posts: 1,202 Forumite
in Techie Stuff
Hi
I want to help my friend with his business, he needs lots of admin doing but the work is stored on a PC at his premises.
How can we set up Remote Access so I can help him please?
I want to help my friend with his business, he needs lots of admin doing but the work is stored on a PC at his premises.
How can we set up Remote Access so I can help him please?
0
Comments
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What operating system does he run? What OS do you run?
There are several apps (programs) that can help with this.0 -
Both on Windows 10.0
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W10 Home ?0
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I am Windows 10 Home. I think his would be Windows 10 Professional, should I check this?0
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Yes ... if he has professional then he should be able to enable Remote Desktop. https://www.groovypost.com/howto/setup-use-remote-desktop-windows-10/
If he has Home then it's still possible. https://www.itechtics.com/remote-desktop-windows-10-home/1 -
Who administers the network at your friends business? Just because you can run a remote access app doesn't mean you'll get through the company's firewall.0
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I suspect the IT is a PC connected to broadband ... the only firewall is that built in to the router.
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Thank you.0
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tried Teamviewer?0
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Teamviewer or AnyDesk0
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