PayPal Credit

lxworld
lxworld Posts: 74 Forumite
Seventh Anniversary 10 Posts Combo Breaker
edited 24 March 2020 at 12:12PM in Credit cards
What are PayPal Credit doing to help customers at this difficult time. Are they going to keep raking in the interest? I have tried Messaging them but there seems to be nobody there! 
"All our agents are currently offline. Please try again during business hours.
Messaging support is available:
Monday - Sunday: 7am - 5:30pm GMT" 

It is 11:11 on a Tuesday! 

Comments

  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Yes, interest will continue to accrue, but I would assume that they will be offering 3 month payment holidays like others.
  • lxworld
    lxworld Posts: 74 Forumite
    Seventh Anniversary 10 Posts Combo Breaker
    edited 24 March 2020 at 12:23PM
    What's a payment holiday? 
  • lxworld
    lxworld Posts: 74 Forumite
    Seventh Anniversary 10 Posts Combo Breaker
    edited 24 March 2020 at 12:24PM
    Wait it does say

    "If you are a PayPal customer and are unsure of how you will pay your PayPal Credit bill this month, or need assistance on how best to send money safely and affordably to friends and family, we want to help. You can find immediate answers to your questions on the PayPal Help Center, or by clicking “Help” located on any PayPal page or email. "

    This is only good if there are people on the other end! Isn't PayPal Credit classed as a loan facility and regulated by the FCA?

    What great ideas are PayPal Credit going to come up with if you say e.g. I cannot afford to pay the minimum payment? 
    They are there to find ways to make sure you do! Or you get penalised (which is what they want)
  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    lxworld said:

    What great ideas are PayPal Credit going to come up with if you say e.g. I cannot afford to pay the minimum payment? 
    They are there to find ways to make sure you do! Or you get penalised (which is what they want)
    Well, the payment holidays is what they'll come up with, one would assume.

    Obviously they won't penalise you, because that's not what's happening, whether you think they want it or not.  

    They also can't make you pay something you can't afford because....you can't afford it.
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