We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

cornavirus self employed universal credit

Due to the cornavirus I have had to close business and due to having asthama self isolate.
I applied online for UC but non of the questions were cornavirus related so I couldnt explain the reason whilst now I have no income, so on paper my application didnt really give a reason.
Tried to phone them all day today but can never get through, im guessing lotsof people in the same boat as myself.
I would like to know how long I am expected to wait before I hear anything as im gussing it could be weeks!  This could put myself and my family in a terrible position, im hating the uncertainly of all this.

Comments

  • calcotti
    calcotti Posts: 15,696 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 23 March 2020 at 8:20PM
    You don’t need a reason. If you want to provide more information that captured by the questions simply post a narrative message in your online journal - that’s what it’s for.

    however you do normally need to ring them to complete the claim process - not sure if that is changed or not at the moment. Your UC journal will have a task list telling you what you need to do.
    Information I post is for England unless otherwise stated. Some rules may be different in other parts of UK.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.8K Banking & Borrowing
  • 254.2K Reduce Debt & Boost Income
  • 455.2K Spending & Discounts
  • 246.8K Work, Benefits & Business
  • 603.3K Mortgages, Homes & Bills
  • 178.2K Life & Family
  • 260.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.