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Basic question about First Direct balances in app

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Hi everyone,

Really basic question about First Direct, I'd call them but the phone lines are heavily engaged. All I want to know is the difference between my 'available balance' and the above balance is. It says £484.84 available, £954.84 above-what's the £954? Is it including £500 overdraft as I thought they removed this from any 'balances' recently. It also says there are no pending transactions, which is not true, I know I made various outgoing and incoming transactions over the weekend and expect my balance to be at least a few hundred up when these are reflected.




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