Allay Claims Itemised Bill for Cancellation

vf1985

Hi

Back in August I must have been a bit silly and filled out a Free PPI check with Allay Claims, since then, I’ve been bombarded with messages by them, so I emailed them to stop.

They then proceeded to say if I cancelled the claim I would be charged for texts, phone calls and what work they have done. 

They advised I had a 14 day cooling off period ~ I mean.... this must have been way down in the terms as I didn’t see this. And to be honest so much has gone on in my life I forgot I had even sent the form.

I’m self employed and don’t earn much at the moment and don’t need this extra steer with them. They mentioned I do have a valid claim but if I had arrears with the card, which I think I will have been ~ any payment will be made to cover the the arrears  I’d still have to pay Allay their fee of 24% I just want this all to be cancelled and over. So either way I’m screwed!!

I can’t afford to pay them anything. 

Can anyone help, have got dealt with them before.

Thank you so much 

[Deleted User]

It's a little late in the day, but now would be a good time to read what you signed up to.

However the good news is they have no idea if you have a valid complaint. What reasons did you give and about which lender?

And have they actually submitted your complaint yet?

brettcta

If it was sent in August, it’s likely to have been auto-converted into a complaint if the lender found PPI, however allay wouldn’t really know it was a successful complaint before you would.

as above though, check what you’ve signed up for