iWeb broken ?

ericpode

I thought I'd buy a few shares in my iWeb account.

But every time I try to buy any share, it just comes back with an error page:

AC Error Number: Lost

Transaction Type: Buy

Is everyone else getting this?

Maybe iWeb's platform has broken due to the volume of trades.

Later: OK finally got through by phone, and yes their system has gone down. Their IT people are trying to fix it, but no estimated time when it will be back up.:(

EdGasketTheSecond

Yeah Halifax/iWeb have a reputation for being unavailable when you most want to use them. Usually they are fine; I think today at the first sign of a rally, a lot of punters were trying to buy something.

cistron

Has this happened before? I'm trying to decide on a depot and a depot which isn't available at crunch sounds a bit pants.

mark13

Has been ok for me today, buying / selling UK & US stocks

ericpode

It seems to have been fixed around 16:10 this afternoon.

Les999

Share prices have not updated within the iweb app valuation section - logged a call with support and the I.T. guys are on it - that was at 5pm

Alistair31

My YouInvest account seems to be knackered today too. Just as well I only wanted a look and not to trade.

BrockStoker

Les999 said:

Share prices have not updated within the iweb app valuation section

Updated to what?

I don't know about the app, but the valuations on the web version have always been the valuations from the previous day's closing price in my experience.

noClue

look at the post date LOL

Gadfium

EdGasketTheSecond said:

Yeah Halifax/iWeb have a reputation for being unavailable when you most want to use them.

I've a funny feeling that that reputation exists only in your house.....