Holiday home booked for next week
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Hi i was wondering if anyone could help me, i have a holiday home booked for next week, there is 11 of us due to go but due to the COVID-19 this now can't happen as my dad has terminal cancer, i have been in touch with the company and they have offered me to re-book at a later date which isn't possible as this was something on my dad's bucket list and i not sure if he will still be with us when this is all over, i have explained this to the company and they have said if i cancel all we will get is 10% of the booking cost back. I didn't take out insurance and my credit card company have also said its not covered through them and that it should of been insured, is there anything i can do to claim the money back from the company or credit card company, if anyone has any help it would be much appreciated. Thank you.