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Thinking about changing to e-on BUT
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mummytofour
Posts: 2,636 Forumite
in Energy
Hi,
I have had a roller coaster of a ride with Scottish power, mainly due to the amount their computer system whants to set my dd at. This has been going on for 18 months and as a result I ended up in arrears very dull.Anyway I am now on their on-line dual tariff which according to u switch and my usage last yr I should only need to pay £48 per month... However Scottish power want to set my DD at £125 per month!
So I was thinking of going to e-on as they bill monthly not quarterly.
But I need to know if they have Indian call centres? Sorry not very PC but I am SICK of dealing with Indian call centres and its something I really get very stressed about, so anybody know if all E-ons call centres are in the UK?
I have had a roller coaster of a ride with Scottish power, mainly due to the amount their computer system whants to set my dd at. This has been going on for 18 months and as a result I ended up in arrears very dull.Anyway I am now on their on-line dual tariff which according to u switch and my usage last yr I should only need to pay £48 per month... However Scottish power want to set my DD at £125 per month!
So I was thinking of going to e-on as they bill monthly not quarterly.
But I need to know if they have Indian call centres? Sorry not very PC but I am SICK of dealing with Indian call centres and its something I really get very stressed about, so anybody know if all E-ons call centres are in the UK?
Debt free and plan on staying that way!!!!
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Hi,
I can answer this for you as I have just finished speaking to them for the very first time a few minutes ago and nope, no India call centre, it was english
Lovely lady (called Carly) very helpful & pleasant towards me. I did ask her about the call centre in India and she said nope that finished a year ago.
Compared to British Gas these guys are totally brilliant, so patient Best wins
Signed Michael Owen shirt(£350)~MinaUK Voucher(£200)~Selection of cooking books(£192.06)~Various books(£176.91)~Case of wine & 21 books(£176.73)
May '08...Alvin & the Chipmunks DVD
Comping since Nov '07 prize total = £1625.15 :hello:0
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