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Claiming on insurance when booked on Hotels.com with Tesco Vouchers

bigstevex
bigstevex Posts: 919 Forumite
Part of the Furniture 500 Posts Name Dropper Combo Breaker
edited 19 May at 4:40PM in Coronavirus Board
So we have insurance with AXA, holiday was booked end of December, flights with easyjet which we're sure will get cancelled at some point as they are to italy, if not we're covered anyway with the FCO advice, not too concerned with that

Problem is we used all our remaining Tesco clubcard points to convert to a £750 hotels.com voucher to pay towards the hotel booking.  Will the insurer cover this as we didn't technically 'pay' for it and the hotels.com booking only shows the cash amount we paid which was the £47 tax?
Thoughts?

Comments

  • DCFC79
    DCFC79 Posts: 40,628 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 18 March 2020 at 10:04PM
    bigstevex said:
    So we have insurance with AXA, holiday was booked end of December, flights with easyjet which we're sure will get cancelled at some point as they are to italy, if not we're covered anyway with the FCO advice, not too concerned with that

    Problem is we used all our remaining Tesco clubcard points to convert to a £750 hotels.com voucher to pay towards the hotel booking.  Will the insurer cover this as we didn't technically 'pay' for it and the hotels.com booking only shows the cash amount we paid which was the £47 tax?
    Thoughts?
    I assume you would be put back to the position you were before the spread of the virus.
    When are the flights for, you say you booked end of December but do you mean you booked it at the end of december eg Dec 2019 or booked it to go away December 2020 ?
  • bigstevex
    bigstevex Posts: 919 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    DCFC79 said:
    bigstevex said:
    So we have insurance with AXA, holiday was booked end of December, flights with easyjet which we're sure will get cancelled at some point as they are to italy, if not we're covered anyway with the FCO advice, not too concerned with that

    Problem is we used all our remaining Tesco clubcard points to convert to a £750 hotels.com voucher to pay towards the hotel booking.  Will the insurer cover this as we didn't technically 'pay' for it and the hotels.com booking only shows the cash amount we paid which was the £47 tax?
    Thoughts?
    I assume you would be put back to the position you were before the spread of the virus.
    When are the flights fpr, you say you booked emd of December but do you mean you booked it at the end of december eg Dec 2019 or booked it to go away December 2020 ?

    Sorry, booked December 2019 to travel May 2020.

    We don't mind if we get vouchers back of some kind, it's just how we'd get them; even hotels.com don't refund/return cancelled tesco clubcard vouchers, they are effectively lost forever if we cancelled.

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