Parents cruise cancelled and refunded but can they get a refund on insurance

Uncle_Cuddles

My 73 year old parents had their cruise cancelled and refunded in full - they were due to go next Monday. Their insurance was arranged specifically for this trip, and because of a history of cancer (now recovered) it was over £350. Can they claim a refund of the insurance? 

jbainbridge

I can appreciate where you are coming from. However ... I doubt you can obtain a refund. You generally take out insurance in the hope that you never need to use it ... I'd be grateful the cost of the trip has been refunded in full - not minus any excess.

bobblebob

Some insurers allow you to change the dates if the policy hasnt been used yet. Coverforyou do this

Alan_Bowen

Insurers take the view that they have been on risk that your parents might have made a claim if they needed to cancel at any time before departure. As there is now no risk of claiming for medical expenses whilst onboard the insurers might offer a discount or transfer it to another booking, but they will not offer a full refund

Uncle_Cuddles

Thanks for the replies.