We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Advice on what my rights are?

georgiafay
georgiafay Posts: 13 Forumite
Part of the Furniture 10 Posts Combo Breaker
edited 19 May 2025 at 4:39PM in Coronavirus Board

Hi, I need some advice on what my rights are? We have booked a holiday to the Netherlands to stay at a theme Park in 2 weeks time.

The cost of the holiday includes ALL attractions.

Due to the coronavirus, ALL the attractions are closed at the theme park during our stay.

The company has said we can still stay at the theme park but with everything being closed, this significantly changes our holiday and we would not have booked just for accommodation! 

It greatly impacts on the ENTIRE experience!

They have offered to change the date to a time between November and March but only during school time (I have 4 kids so could be hit with a VERY hefty fine if I take them out of school!) and I don’t want to go to the Netherlands in the thick of winter, to be honest! 

I don’t think the above is covered on our holiday insurance but as the holiday we booked has changed so dramatically, are we entitled to a refund? 

Can I pursue the matter through legal channels?

Any help greatly appreciated! Xx


This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.3K Banking & Borrowing
  • 254.4K Reduce Debt & Boost Income
  • 455.4K Spending & Discounts
  • 247.3K Work, Benefits & Business
  • 604K Mortgages, Homes & Bills
  • 178.4K Life & Family
  • 261.5K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.