Hoseasons Cottages and Covid 19

hollie.weimeraner

We have a cottage booked in a couple of weeks which we now need to cancel as we’re in high risk category. Just checked their website and this is their current (not helpful stance) stance:

The safety and well-being of our guests, owners and employees are at the heart of what we do and we established a COVID-19 taskforce in late February 2020 to fully focus, monitor and react to the evolving situation. We are continuously reviewing the advice of the UK government with regards to travel. Presently there are no travel restrictions to any of our UK destinations.

Undervalued

hollie.weimeraner said:

We have a cottage booked in a couple of weeks which we now need to cancel as we’re in high risk category. Just checked their website and this is their current (not helpful stance) stance:

The safety and well-being of our guests, owners and employees are at the heart of what we do and we established a COVID-19 taskforce in late February 2020 to fully focus, monitor and react to the evolving situation. We are continuously reviewing the advice of the UK government with regards to travel. Presently there are no travel restrictions to any of our UK destinations.

So, currently it is you choice whether to go or not.

Currently the government is "advising" rather than prohibiting. Cynics would say this is to protect the insurance industry at the expense of small businesses. Frankly, I cannot blame any small business from sticking to the letter of their contracts with customers. The current situation is not in any way their fault so why should they be drive out of business rather than the load being taken equally by a large number of customers.

When you book something and pay in advance (or pay a deposit) you are accepting a risk that something my prevent you from going. If you are unhappy to accept that risk you either insure against it or don't book.