We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Jet2 cancelled flight, where do I stand with hotel booking?

kaggi
kaggi Posts: 256 Forumite
Part of the Furniture 100 Posts Name Dropper Combo Breaker
edited 19 May 2025 at 4:39PM in Coronavirus Board
I’ve arranged a golf trip for my husband and 7 pals at around £1k each.  Jet 2 have just advised they have cancelled their flights and will be issuing a refund.  The golf & accommodation has been booked via a separate company who called twice today to say things are still looking fine, but if they want to change their booking they can reschedule until the autumn.  However, where do we stand if we’d rather have a refund? What is the best option for them all (it’s been booked since last summer so they’ve all been looking forward to it for ages)?  

Comments

  • Sharon87
    Sharon87 Posts: 4,011 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Did you book a refundable rate? If not, will they offer a refund? 
    What country is it? Is it one of the countries the FCO advise against travelling to? If so you can claim back on your travel insurance - as long as it covers it. 
    If you don't have luck with travel insurance, if it was booked on a credit card can you ask your CC provider about section 75 protection?
  • Section 75 only applies if the "other company" fails to provide the contracted service.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.5K Banking & Borrowing
  • 254.4K Reduce Debt & Boost Income
  • 455.5K Spending & Discounts
  • 247.4K Work, Benefits & Business
  • 604.2K Mortgages, Homes & Bills
  • 178.5K Life & Family
  • 261.8K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.