Switching providers

venomx

Switched from Robin Hood to Yorkshire energy on the first of this month and Robin Hood have just taken their final payment 
However Yorkshire energy have also taken their first payment even though I only switched at the beginning of this month


Does this mean that this month has been covered already by Yorkshire energy and the next bill should be the following month? 

Biscuit_Tin

venomx said:

Switched from Robin Hood to Yorkshire energy on the first of this month and Robin Hood have just taken their final payment 
However Yorkshire energy have also taken their first payment even though I only switched at the beginning of this month


Does this mean that this month has been covered already by Yorkshire energy and the next bill should be the following month? 

https://yorkshire-energy.zendesk.com/hc/en-us/articles/360004043652-How-will-my-payments-and-statements-work-

Gerry1

venomx said:

However Yorkshire energy have also taken their first payment even though I only switched at the beginning of this month

https://yorkshire-energy.zendesk.com/hc/en-us/articles/360004044551-When-will-you-start-my-Direct-Debits-

"Your first Direct Debit will be taken on the day that we begin supplying your property. So, providing there are no delays, this will be roughly 21 days after you initiate the switch. After we have taken this payment, you will be able to change your regular payment due date. We take payments in advance of your consumption, just like how you'd pay to fill up your car when you pay at the pumps"

venomx

Thanks guys 
Just checked my account and it's in credit 😁👍🏼