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Cancelling training course due to Coronavirus- claiming costs
helenamorris1290
Posts: 1 Newbie
I’m due to attend a course on Thursday but now due to Coronavirus going to cancel. I’ve paid £250+VAT (£100 of this was the deposit) for the course itself and £220+VAT for the kit I’ve bought to go with the course.
There policy is that I can change the date but I can’t get any refund at all!
I would change the date except my pregnant and will be too heavily pregnant to attend the next set of dates - that if they even go ahead.
The company have said they will happily hold my money so I can rebook even if it’s not until next year! Course they are!
Do I have any rights that cover me on this?
I really shouldn’t attend given the new government advice for pregnant women and won’t buy it was a lot of money for me!
Thank you so much in advance for any advice. I’m so upset and stressed.
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Comments
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You have the right to reschedule if they allow that, but not to any kind of refund. They're still running the course.2
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Yes, and the company has told you what those rights are: to rebook when you are in a position to attend. That's far from ideal, but (crumb of comfort??) at least you'll be bang up to date when you return to work.helenamorris1290 said:I’m due to attend a course on Thursday but now due to Coronavirus going to cancel. I’ve paid £250+VAT (£100 of this was the deposit) for the course itself and £220+VAT for the kit I’ve bought to go with the course.There policy is that I can change the date but I can’t get any refund at all!I would change the date except my pregnant and will be too heavily pregnant to attend the next set of dates - that if they even go ahead.The company have said they will happily hold my money so I can rebook even if it’s not until next year! Course they are!Do I have any rights that cover me on this?I really shouldn’t attend given the new government advice for pregnant women and won’t buy it was a lot of money for me!Thank you so much in advance for any advice. I’m so upset and stressed.0 -
You only get the right if the government mandates you cannot attend - that hasn't happened yet. Hold fire...that might happen in the coming weeks.0
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