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Non refundable holiday cancelled by agent

ivavoucher
ivavoucher Posts: 529 Forumite
Part of the Furniture 100 Posts
edited 19 May 2025 at 3:39PM in Coronavirus Board

Received this email. Greece is not yet listed on FCO but the agent has decided to cancel.
I would imagine they have not paid the hotel yet, so should they refund me?

Dear Fleetway Travel Guest
*** Coronavirus (COVID-19) Travel update ***

Due to the evolving COVID-19 situation, we understand that you may have concerns about your forthcoming travel arrangements.  At this time the safety of our guests and our staff is our utmost priority and as such, we have taken the decision to cancel all bookings on or before 31st March 2020

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