Currys and washing machine repair

Bought less than 3 years ago, have the care and repair thing I pay for each month. 

Problems since last last year with leaking mainly but also noisy and unstable. 

Was repaired end of of last year and seemed to be working ok but still noisy and recently started leaking a little again, I’ve been wary of using it to be honest. 

Tried to do a wash today and it leaked badly. Had to turn it off at the mains mid cycle. 

Called Currys to arrange repair and went through usual procedure. Manufacturers can’t get anyone to me till next wed. 

I’m fed up with being nervous every time I use it. Which isn’t very often. I’m not in a heavy use household at all. 

Currys are murder to get through to they just kept putting me through to the manufacturers. 

Can anyone please advise? 

Comments

  • tacpot12
    tacpot12 Posts: 9,148 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper
    Replace it asap. Buy a good brand. Our Zanussi seems to be reliable - I couldn't afford a Miele!
    Don't take out a care and repair thing. Put money aside each month for appliance replacement and repair and use it to pay for an accredited engineer to come out to the machine if it breaks down. 
    The comments I post are my personal opinion. While I try to check everything is correct before posting, I can and do make mistakes, so always try to check official information sources before relying on my posts.
  • wordsfan
    wordsfan Posts: 429 Forumite
    Part of the Furniture 100 Posts
    Yes I’ve heard Zanussi is good are Miele better? 

    I can’t afford to set money aside as I’m disabled and on benefits the Currys thing only costs me £10 a month and covers all my white goods (supposedly) 
  • Jumblebumble
    Jumblebumble Posts: 1,951 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    edited 19 March 2020 at 2:49PM
    wordsfan said:
    Yes I’ve heard Zanussi is good are Miele better? 

    I can’t afford to set money aside as I’m disabled and on benefits the Currys thing only costs me £10 a month and covers all my white goods (supposedly) 
    IMHO Miele make the best washing machines.
    A basic one will be a bit north of £600 and will outlast anything else
    Ours is 5 years old and is used by 6 adults and has never missed a beat
  • EssexExile
    EssexExile Posts: 6,400 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper Photogenic
    wordsfan said:
    Currys are murder to get through to they just kept putting me through to the manufacturers. 

    Can anyone please advise? 
    Do you have to go through Currys every time? When I worked for a manufacturer the customer phoned us & gave us their policy details. Things may have changed of course.
    They put you through to the manufacturer because they have repair men, Currys don't.
    Tall, dark & handsome. Well two out of three ain't bad.
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