Successful claim but no payout from the bank. What do I do?

ddonline1132

Hello
Back in August RBS informed me that my two PPI claims had been upheld and they offered a compensation payment. I accepted both using the forms they provided. However, we are now in mid March 2020 and I still have not received my payout from the bank - that's over 6 months have passed now. Is there anything I can do to get them to pay what I am owed? i know they say they have thousands or millions of claims to process but that is their problem not mine! They are a bank for heavens sake. Any advice?

brettcta

i Work in the industry and have an inside track into these things. This stays strictly between us but what I would do, as an insider, would be to call the telephone number on the last letter you have from them, within the stated hours of operation, and ask them.

as I say, strictly stays on here, please don’t post that anywhere else, I could lose my job for it

dunstonh

 i know they say they have thousands or millions of claims to process but that is their problem not mine! 

Patience.  It will come.  You get interest for every day it is held up. So, you are on to a winner the longer it takes.