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Problem leaving Spark energy
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I received a final statement
from Spark saying I was £28 in credit. It didn't say anything about
refunding me. Instead it said they would take the next payment by direct
debit. I thought, this is just an inconsistency in the statement.
I now see from my bank statement that they did take a payment and my balance has gone up to £64!
Are we allowed to leave Spark energy? Am I safe to cancel the direct debit? Will they ever refund me?
Has anyone else had problems with Spark Energy?0
Comments
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soundgeek said:I received a final statement from Spark saying I was £28 in credit. It didn't say anything about refunding me. Instead it said they would take the next payment by direct debit. I thought, this is just an inconsistency in the statement.I now see from my bank statement that they did take a payment and my balance has gone up to £64!Are we allowed to leave Spark energy? Am I safe to cancel the direct debit? Will they ever refund me?Has anyone else had problems with Spark Energy?0
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sysama, you say I have left Spark. That is quite right. I want my £64 back.
0
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